Conditions of Business We handle, remove and care for your property only under these Conditions of Business. In these conditions: we, our and us refer to Hannam's Removals & Storage, you means the customer or the customer¹s agent. 1.Estimates We may amend our estimate and you agree to pay any extra amount if; A. extra work is done or extra goods are handled or dealt with: or B.good's are to be collected from or delivered to premises above a second floor unless previously agreed in writing; or C. during the work we supply extra services or work on Saturday, Sunday or general holiday, at your request; or D.when we collect or deliver the goods the work cannot be done conveniently by means of adequate staircases, lifts, doorways, or there is no suitable road approach for our vehicles unless you have given us adequate notice in writing; or E.at our discretion we have to use window or other tackle. The use of such equipment shall be at your risk and expense; or F. costs are altered by any circumstances or delay beyond our control; or G.you do not accept the estimate within 21 days. 2.Work not included Unless we have agreed differently in writing, our estimate does not include taking down or putting up unit furniture, fitments and fixtures, disconnecting and reconnecting appliances and fittings, laying fitted floor coverings, moving deep freezers loaded with goods or moving night storage heaters not dismantled or any other items we specifically exclude in writing. If any of our employees does such work at your request without our prior agreement we shall not be liable for any loss or damage occurring whatever the cause. But the rest of these Conditions shall still apply to such work. 3.Payment Unless we have agreed differently in writing, our charges shall be payable A.at least three working days before work starts, or B.at least three clear working days before delivery or handing out goods stored or held at our premises. If the goods are handed out we may charge extra for the labour and materials; and C. twelve weeks in advance for rental and other charges for goods stored. 4.Declaration of ownership By signing this contract you declare that the property to be handled is either your own property free of any legal charge or burden on it or that you have the complete authority of anyone owning or having a legal interest in it to enter into this contract on their behalf. You agree to cover us fully against any claims, charges, costs and demands made against us arising from any claim to the goods by anyone else. 5.Your responsibilities You agree A.to be represented during the removal to ensure that nothing that should be removed is left behind and that no goods or fixtures are taken away in error, or to provide in advance a list of     items to be removed. B.to arrange proper protection for goods left in unoccupied or unattended premises or where other people such as tenants or other workmen are present. If such protection is not properly arranged we shall not be liable for damage or loss however caused; C.not to offer for removal or storage, jewellery, watches, trinkets, precious stones, money, deeds, securities, stamps and coins (or similar collections of any kind) or livestock. D.not to offer for removal, packing or warehousing any article or substance which is dangerous,damaging or explosive, nor to offer for warehousing any article or substance including food or anything likely to encourage vermin or other pests or likely to cause infection. You will cover us fully against all claims made and for any loss or damage that we or someone else may suffer through the presence of any such article or substance among your goods. If any such article or substance is discovered, we may remove, sell, destroy or otherwise dispose of it. E.to pay or repay to us any parking or meter suspension charges we have to pay during any work for you. 6.Cancelling and postponing the removal If you cancel or postpone the work we shall be entitled to make the following charges: A.For cancellation or postponement 11 working days or more before the start of the work­ no charge B.8 to 10 working days ­ 30% of the removal charge C.7 working days or less ­ 50% of the removal charge If you instruct us in writing we will arrange cover for the cancellation or postponement charges, provided that you pay the premium. 7.Route and method You agree that we may A.at any time interchange the goods between the vehicles and warehouses and may also decide what other route or by what means the goods shall be carried or stored.   B. enter into any contract with any other business to carry out the whole or any part of this contract or to cause any of the property to be stored by another business. All these Conditions shall apply to such a sub contractor. 8.Limits of our liability If we are liable for any loss, failure to produce or damage we will pay only A.the cost of repairing or replacing the damaged or missing article, or B.up to £20 for any one article, suite, service or complete case or package or other container and their contents, whichever is the smaller amount We shall choose whether to repair or replace any damaged or missing article. If we repair, no claim may be made against us for depreciation. If you ask us in writing to insure against for or any damage greater than £20, we will try to do so provided you pay the premium. Insurance details are available on request 9.Other liabilities We shall not be made liable at all for any loss, failure to produce or damage however caused A.by fire save that should we receive your written instructions and a declaration of value three clear days before the removal starts we will arrange insurance against this risk in your name and for your account. B.by war invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, insurrection or military coup, wear and tear or gradual deterioration, leakage or deficiency of articles of a perishable or leaky nature, acts of God, consequential loss or circumstances beyond our control. C.by vermin, moth or other infestation D. arising from any process of cleaning, repairing or restoring the goods unless such work was carried out by us in which case bur liability is limited as in clause 9 E.to any articles in wardrobes or drawers or in any package, bundle, case or any other container not both packed and unpacked by our employees, If goods are only packed and dispatched by us no claim shall be made  against us after the goods leave our hands for any loss or damage however caused. F.for jewellery, watches, trinkets, precious stones, money, deeds, securities, stamps, coins or similar collections of any kind, nor livestock, plants and animals. G.if goods are removed from or delivered to unattended or unoccupied premises or where third parties are present (see clause 5B) H.if goods are proved to be brittle or to have any inherent defect or to suffer from any inherent device 10.Deep freezers We shall not be liable for A. damage to any deep freezer in which goods are packed however caused B.loss or damage to the contents of any deep freezer however caused C.for death, injury, sickness or disease to any person arising from the removal or warehousing of any deep freezer in which goods are packed 11.Self-assembly kit furniture We shall not be liable for any damage or reduction in quality of any furniture which is unsuitable for removal or carriage (particularly system furniture sold in the form of dismantled kits). Having dismantled any such furniture at your instruction, we will not be responsible for the quality or state of that furniture upon re-assembly either by us or by you nor for any damage to the furniture during dismantling or re-assembling 12.Route and method You must notify all damage to premises on the delivery sheet. It is essential that within 7 days of the alleged damage, you confirm it in writing otherwise we shall not be liable. The most we will pay for such damage is £20. If you instruct us in writing we will arrange insurance to cover damage to premises provided that you pay the premium. 13.Time limits for other claims You must notify us in writing of loss or damage within the times stated below otherwise we will not be liable. The time limits are essential A.for goods removed from our warehouse by anyone except us ­ at the time the goods are removed B.on other cases, for goods alleged to be damaged ­ within 7 days after delivery of the goods C.in the case of goods alleged to have been delivered alone or with other goods 14.Payment of other contractors We may pay all charges claimed by any previous removal/storage contractor, carrier or freight forwarder and any other charges, duties or levies raised upon the goods. 15.If our charges are not paid If our charges ar not paid (see clause 3) we may take all or any part of the goods in our hands to store or keep them in store and we shall be entitled to charge for warehousing them and for any expenses in connection with taking them to store and removal from store. All these Conditions shall continue to apply to them. 16.Lien ('Lien¹ means the right to keep possession of someone else¹s property until a debt is paid) a. General lien We shall have a general lien upon all goods in our possession for all money you owe us or for liabilities incurred by us and for payments we make on your behalf. If part of the goods has been delivered, removed, dispatched or sold, the general lien shall apply to any goods that remain in our possession. We shall be entitled to charge warehouse rent and all other expenses while we maintain a lien on the goods. All these conditions shall continue to apply to them. b. Particular lien We shall have a particular lien until money due on these goods is paid and the same condition as in 16A above shall apply. 17. End of agreement/power of sale We may at any time give you 30 days written notice requiring you to remove all goods from our care, custody or control and to pay all debts then due. If you do not remove the goods, we shall have the power to sell or otherwise dispose of all or part of them with out further notice. We may put the proceeds of the sale towards payment of all debts and any expenses incurred by the sale or disposal. Any surplus will be paid to you without interest. 18. Settling disputes If there is a dispute arising from this agreement on any claim or counter claim made by you against us it shall be referred to the arbitration of an agreed arbitrator. The arbitration will take place according to the law of the country where this agreement was made (see clause 21). The arbitrator will decide who pays the cost of the arbitration. You may not take legal proceedings against us in a court of law over any matter arising from this agreement until the arbitrator has made his award. The arbitration will take place, unless agreed differently, in the town where our office is situated (see clause 21). 19.Storage: Additional conditions A. Registered Address: you must provide an address to which all communications are to be directed and shall notify us in writing of any change. All communications to you will be treated as having been duly served and received 3 days after posting. 1. If sent by post to the registered address or the address from which the last communication was received from you or 2. if there is no registered address by publication in a public newspaper circulating in the area from which the goods were removed. B. Inventory. If we provide an inventory or receipt for the goods it need not state the contents of any article, suite, case, bundle, package or other container. The inventory or receipt shall be final except for any specific item which you point out in writing within 7 days of receiving the inventory. No claim may be made in respect of any item not described in the inventory or receipt. C. Revision of storage charges. Storage containers are subject to revision each year and you agree to pay any increased charges which may result from the revision D. Termination by us if payments due are not in arrears we may only end this agreement by giving 30 days notice E. Termination by you. You must give us at least 14 clear working days notice in writing. If we are able to agree to release the goods earlier, the storage charges may still be payable to the date when the notice would have ended. F.The minimum period for storage charges shall be four weeks 20 This agreement This agreement is treated as having been made at our office stated on this form. If it is in the United Kingdom or The Republic of Ireland, the agreement will be governed by English Law. None of our servants or agents has authority to alter or vary these Conditions in any way. Summary of insurance We can arrange cover on your behalf with a leading UK insurance company. Instructions are required prior to contract date. Cover Any accidental cause occurring on transit anywhere in the United Kingdom. sum insured £15,000 any one load. This amount can be increased by arrangement basis of claims settlement Consideration will be given to the age, quality, degree of use and consequent market value of items in calculating a settlement figure. The cover is not New for Old.     If your property is not insured for the full value then in the event of a claim you will be able to recover the proportion of the loss as the declared value bears to the total value of your property (Don¹t under Insure). pairs and sets clause Where any items are part or set, insurers will only pay for the actual parts which are lost or damaged Time limit for claims notification     All claims must be notified in writing to the removers within seven days of the delivery of the property. Policy excess The first £25.00 each and every claim Exclusions 1.Loss of or damage to money, securities, stamps, jewellery, watches, gold, platinum & silver articles, precious stones, furs, spirits, tobacco and cigarettes. 2.Loss or damage caused directly or indirectly by or arising from inherent defect or vice, deterioration, mildew or vermin, wear and tear or gradually operating cause. 3.Loss destruction or damage directly occasioned by pressure waves caused by aircraft other aerial devices traveling at sonic or supersonic speeds. 4.Any consequence of war, invasion, act of foreign enemy hostilities, civil war, rebellion, revolution, insurrection, military or unsurped power, confiscation, destruction or detention by customs or other officials or authorities. 5.Loss or destruction of or damage to any property resulting or arising there from or any consequential loss directly or indirectly caused by or contributed to by or arising from, (a)ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel. (b)the radioactive, toxic, explosive or other hazardous properties of any explosive, nuclear assembly or nuclear component thereof. 6.Any liability for self assembly chipboard furniture, computers, barometers or such instruments